At Wedding India Matrimony, we aim to provide reliable matrimonial services and a positive experience for our members. This Refund & Cancellation Policy explains the circumstances under which payments may be cancelled or refunded.
Wedding India Matrimony may offer certain paid services, subscriptions or premium features. Details of the applicable plan, price, duration and included features will be displayed before completing a purchase.
Once a premium subscription or paid service has been purchased, cancellation requests may be subject to the terms applicable to that particular service.
Cancelling a subscription generally prevents future renewal charges but does not automatically result in a refund for the current subscription period.
Refund requests may be considered in the following situations, subject to verification:
Except where required by applicable law or specifically stated otherwise, payments may generally not be refundable in the following situations:
If you believe that you have been charged more than once for the same service, please contact our support team as soon as possible.
If a payment has been successfully completed but a purchased feature is not activated because of a technical issue, please contact our support team.
Our team may investigate the transaction and, where appropriate, restore the purchased service or process a refund in accordance with this policy and applicable law.
To request a refund, contact Wedding India Matrimony support with your transaction details.
Please include sufficient information to allow us to identify the transaction and investigate the request.
Email: info@weddingindiamatrimony.com
Subject: Refund Request - Wedding India Matrimony
Approved refunds will normally be processed through the original payment method used for the transaction, where technically possible.
The time required for the refund to appear in your account may depend on your bank, card issuer, payment gateway or other payment service provider.
Payments may be processed through third-party payment gateways or payment service providers. Such providers may have their own terms and policies regarding transactions, cancellations and refunds.
Wedding India Matrimony is not responsible for delays caused solely by a bank or third-party payment provider.
Where a subscription includes automatic renewal, the renewal terms and applicable charges will be displayed before or during the subscription process.
Members are responsible for managing their subscription and cancellation settings where applicable.
If an account is suspended or terminated due to a violation of our Terms & Conditions, applicable laws or platform safety requirements, this does not automatically create an entitlement to a refund.
If you believe that an unauthorized or fraudulent transaction has been made using your payment method, please contact your bank or payment provider immediately and notify our support team.
We may request transaction information to investigate the reported activity.
Wedding India Matrimony may update this Refund & Cancellation Policy from time to time to reflect changes in our services, payment processes, legal requirements or business practices.
The updated version will be published on this page.
If you have any questions regarding this Refund & Cancellation Policy, please contact us using the official contact details provided on our website.
By purchasing or using any paid service provided by Wedding India Matrimony, you acknowledge that you have read and understood this Refund & Cancellation Policy.
Last Updated: September 2026